Can I cancel the order before the scheduled delivery date? If so then how will be the refund process?
Yes, you can cancel the order before the scheduled date of delivery without any charges. We will process your refund within 5-7 days. For more details, please check the cancellation policy.
How can a product be considered for a repair/refund/return/exchange or cancellation, if an issue is found post delivery?
If an item is found faulty, you have 3 days to request a repair/refund/return/exchange or cancellation. We can collect the order for free or you can drop the item at the nearest store location and request repair/refund/return/exchange or cancellation.
How can a product be considered for a repair/refund/return/exchange or cancellation, if an issue is found post delivery?
In a circumstance where the wrong item gets delivered, we will make it our priority to deliver the correct item on the next business day.
Free & Easy Returns
You may cancel your Furniture Order within 3 days & Accessories orders within 14 days after the date of delivery and request for a return. For hygiene reasons, no refund or exchange will be made on unwrapped bed linens, fabrics and mattresses.
Refund
After the receipt of the returned order, we will Refund the cost of the purchased Products within 5-7 days via bank transfer. Refund will be done on the same card that was used while purchasing the products online.
After the receipt of the returned order, we will Refund the cost of the purchased Products within 5-7 days via bank transfer. Refund will be done on the same card that was used while purchasing the products online.
Damaged
You may also cancel your Order if the Products are damaged faulty or not as described, in such case we will refund the delivery cost as well, If you paid any.
